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Samer el Barakeh was born in Lebanon, 1973. He completed his Bachelor in Engineering-CCE at Beirut Arab University-Lebanon in 1996 with honours. Samer was granted Masters Degree in Project Management (MPM) from the University of Sydney-Australia with honours. He also gained the Project Management Professional (PMP) Credential from The Project Management Institute (PMI). Samer is a member of the Order of Architects and Engineers in Lebanon since 1996, The Project Management Institute (PMI), Arabian Gulf Chapter (AGC-PMI) and Lebanon Chapter-PMI. During his 13 years of professional experience in Lebanon, Australia and Saudi Arabia, Samer held many positions among them: Telecommunication Site Engineer, Site Manager, Low Current Service Head, and he is currently Senior Systems Analyst at the General Project Construction Division. Samer is a Project Management Consultant and Training Provider for universal organizations like Business Management Consultants (USA) www.bmc-online.com and PMCTQuest (Canada) www.pmctquest.com Samer is a Registered Training Provider for Project Management Professional (PMP), and he provides training in Program Management, Portfolio Management,PMO...
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July 7, 2007

Practical Solutions 2 of 6: Facilitate Change to Perk up Maturity

Facilitate Change to Perk up Maturity
With the many remaining gaps identified, the challenge of establishing a roadmap to move forward and leverage these gaps emerged. To do so, changes to project’s processes had to be developed and implemented.
In that case, as in many organizations, we were at different maturity levels in different Areas. Another implication introduced then was that immaturity in a knowledge area can affect success in others areas even if they were of high maturity levels (Duffy J., 2001).
A resolution to this challenge was to adopt IDC’s series of maturity models (International Data Corporation, Canada) where each maturity model (MM) is focused on the change associated with achieving excellence in managing key strategic business issues। The first four address the following issues:

- Customer Centricity;

- E-business Resilience;

- IT/Business Alignment (little work has to be done here as we have already addressed this gap by CMMM);

- IT Value, Metrics and Measurement.


Figure: Roadmap to Plan change, adopted from Duffy J., 2001
Post Project Review: The process had some shortages due to sensitivity that emerged during the self assessment process along with considerable time consumption along the implementation steps. We recommend using it only in case of ongoing developments rather than short span projects.

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