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Samer el Barakeh was born in Lebanon, 1973. He completed his Bachelor in Engineering-CCE at Beirut Arab University-Lebanon in 1996 with honours. Samer was granted Masters Degree in Project Management (MPM) from the University of Sydney-Australia with honours. He also gained the Project Management Professional (PMP) Credential from The Project Management Institute (PMI). Samer is a member of the Order of Architects and Engineers in Lebanon since 1996, The Project Management Institute (PMI), Arabian Gulf Chapter (AGC-PMI) and Lebanon Chapter-PMI. During his 13 years of professional experience in Lebanon, Australia and Saudi Arabia, Samer held many positions among them: Telecommunication Site Engineer, Site Manager, Low Current Service Head, and he is currently Senior Systems Analyst at the General Project Construction Division. Samer is a Project Management Consultant and Training Provider for universal organizations like Business Management Consultants (USA) www.bmc-online.com and PMCTQuest (Canada) www.pmctquest.com Samer is a Registered Training Provider for Project Management Professional (PMP), and he provides training in Program Management, Portfolio Management,PMO...
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July 8, 2007

Practical Solutions 1 of 6: Introduce RMMM

We are going to introduce some practices that, when adequately implemented, can increase probability of successful project completion. They will be presented as:
- Being tested on a project we have recently performed
- Followed by recommended Post Project Reviews

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Introduce RMMM
After performing the assessment of current and target maturity levels for the project, maturity gaps were identified and strategies developed to leverage them.
In this aspect, we used the RMMM (Relationship Management Maturity Model) that served in aligning IT and business units of that project (Martin et al।, 2006). It did this via introducing a mechanism of an interpretive approach to knowledge processes between business and IT; then defining the tasks of the “Relationship Managers” as facilitators of knowledge sharing and measuring the maturity of the business/IT relation. The RMMM was furthermore used to identify problematic issues and develop processes to address them.

Post Project Review: We found that RMMM and relationship managers were effective; more alignment, open communication were evident and IT deliverables enabled realisation of business objectives. We recommend integrating this practice into our core processes for future solutions.

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