Practical Solutions 1 of 6: Introduce RMMM

We are going to introduce some practices that, when adequately implemented, can increase probability of successful project completion. They will be presented as:
- Being tested on a project we have recently performed
- Followed by recommended Post Project Reviews
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Introduce RMMM
After performing the assessment of current and target maturity levels for the project, maturity gaps were identified and strategies developed to leverage them.
In this aspect, we used the RMMM (Relationship Management Maturity Model) that served in aligning IT and business units of that project (Martin et al।, 2006). It did this via introducing a mechanism of an interpretive approach to knowledge processes between business and IT; then defining the tasks of the “Relationship Managers” as facilitators of knowledge sharing and measuring the maturity of the business/IT relation. The RMMM was furthermore used to identify problematic issues and develop processes to address them.

Post Project Review: We found that RMMM and relationship managers were effective; more alignment, open communication were evident and IT deliverables enabled realisation of business objectives. We recommend integrating this practice into our core processes for future solutions.